One plan. Support, security and services, all in.
AISP replaces separate support, backup, security and licensing contracts with a single plan: one monthly price per person, one team accountable for all of it, and nothing important left as an optional extra.
What's in the plan
Everything a business of 20 to 500 people needs to run and stay secure, without a menu of add-ons.
Helpdesk and engineering
UK engineers who know your setup, on the phone and on site.
Monitoring and patching
Devices and servers kept healthy and up to date, proactively.
24/7 SOC and MDR
Our own analysts watching your identities, devices, email and cloud.
Backup and continuity
Tested backups and a recovery plan you've seen work.
Microsoft 365
Licensing, configuration and security of your tenant, managed.
TAM and vCIO
A quarterly review, a roadmap and a budget you can plan around.
Awareness training
Phishing simulations and short training for every member of staff.
Cyber Essentials support
Certification kept current, with DCC when your contracts need it.
Why one plan beats 4 suppliers
Most businesses we meet pay 3 or 4 different companies for support, backup, security and licensing, and when something goes wrong nobody owns the outcome. AISP puts every part under one roof, so there's one number to call and one team on the hook.
It's priced per person, so it scales with you as you grow. Most customers choose a 3-year plan with stepped pricing agreed up front, which makes budgeting simple and removes the annual renewal haggle.
How we move you onto AISP
Discovery
We audit what you have, what's exposed and what you're paying today.
Plan
A single plan built around your risk, your people and your contracts.
Onboard
Phased over a few weeks, with no downtime for your team.
Review
Quarterly reviews with your technical alignment manager and vCIO.
Who it suits
- Businesses with 20 or more people
- Firms that handle customer, financial or defence data
- Teams without an internal IT department, or with one that needs backup
- Anyone tired of juggling suppliers who blame each other
- Businesses bidding for contracts that ask about cyber security
- Leaders who want one predictable number for all of IT
AISP questions
Is it really everything?
We have an internal IT person. Does that still work?
How is it priced?
How long does it take to move?
It's that extra level of care from Onyx that we love. Late one night, outside of normal or extended support hours, I couldn't connect to my Wi-Fi. Andrew, one of their lovely engineers (they are all lovely), picked up my ticket and drove out to help. Needless to say, when he tried to connect it did it first time, LoL.
Talk to a person who knows IT, not a script.
Tell us what's frustrating you about your IT or security. We'll give you an honest view of what we'd change, whether or not you work with us.