Expert IT support for your business, since 1989.
Onyx IT has looked after the technology behind East of England businesses for more than 35 years, and many customers have been with us from the start. We don't just manage your IT, we align it with where your business is going.
Our story
Founded in Norwich in 1989, Onyx IT built its name on proactive support and straight talking: fixing things before they break, explaining them in plain English and taking the time to understand what each business is actually trying to do.
Today Onyx is the Norwich home of the Clipeum group. The same engineers, the same standards, backed by a 24/7 security operations centre, a certification body and automation specialists across the group.
Onyx
What do you need from your IT?
Three reasons businesses come to Onyx, and where each one leads.
Growth
Scale without friction. Cloud services, modern devices and systems that grow with you, so technology never holds a good business back.
Find out moreSafety and security
Resilience built in: layered defences, tested backups and our own SOC watching around the clock.
Find out moreIT management
Risk understood and managed, with a technical alignment manager keeping you to standard and a vCIO planning ahead.
Find out moreServices
What Onyx does
More than 37 years of experience, now backed by the whole Clipeum group. Here's some of what we do.
Why Onyx?
More than an IT supplier. A partner.
We take the time to understand your goals and challenges, and tailor what we do to fit.
Keep your business safe
Cyber risks identified and reduced with expertly designed defences, breach prevention and staff training.
Worry less about IT
A dedicated team of helpful, qualified engineers who work around your business, not through it.
Stay ahead of the curve
A clear IT roadmap, so you can concentrate on growing your business and your client base.
Empower your team
Systems aligned, protected and managed so your people can collaborate and deliver faster.
Spend wisely
No outdated systems or quick-fix workarounds. You only pay for the services you need.
Increase efficiency
Streamlined processes on modern systems, managed and monitored so they stay that way.
What Onyx customers say
It's that extra level of care from Onyx that we love. Late one night, outside of normal or extended support hours, I couldn't connect to my Wi-Fi. Andrew, one of their lovely engineers (they are all lovely), picked up my ticket and drove out to help. Needless to say, when he tried to connect it did it first time, LoL.
Monk Plant Hire, plant hireNothing is too much trouble for the team and the speed at which they respond is very impressive. As well as hands-on support and monitoring of our network, they give us advice and guidance on IT storage, systems and backup. Invaluable, as we no longer have that expertise in-house.
I've been so impressed by the detailed understanding they have about the complexities of our business, and what we need to future proof our operation across Norfolk. Ultimately, we are fit for purpose, agile and adaptive thanks to their careful management.
Get in touch with Onyx
Let's get started.
Tell us a little about your business and what you'd like to change. One of the Onyx team will be in touch.
- 100 Hellesdon Park Road, Drayton High Road, Norwich, Norfolk NR6 5DR
- 01603 414142
- getintouch@onyx-it.co.uk
- onyx-it.co.uk
- Member of Norfolk Chambers of Commerce
- Supported by New Anglia Local Enterprise Partnership through the Growing Business Fund
Onyx IT is a trading name of Clipeum IT Group Limited, registered in England and Wales (company number 02358518).
Prefer to talk to the wider group?
Clipeum IT brings Onyx together with REACT and CRIBB: one helpdesk, one 24/7 SOC and one Certification Body behind every customer.